Ezebook Privacy Policy

Help to understand what we collect and why we collect it. Thanks for reading.

We receive and store any information you enter on our website, or give us in any other way. This includes information that can identify you ("personal information"), including but not limited to, your first and last name, telephone number, postal and email addresses, fax number, and billing information. We may also request information about your hotel room preferences. Please note that credit card information is not held by Ezebook on its website, but may be held by the Bank which processes your payment, and that bank complies with PCI rules.

We have implemented reasonable measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. These include:

  • Physical security and access to all Ezebook.com (Esmax Pty Ltd) premises.
  • All access to computer hardware is password protected, with encryption and default security firewalls in place.
  • Staff access to personal information is given on a need-to-know basis only. Controls, consistent with the Payment Card Industry standard (audited annually), are maintained in relation to the use, storage, and processing of PII credit card data; including transmission of cardholder data. This is our responsibility.
  • Regular training of staff in relation to storage.
  • Otherwise in accordance with Ezebook.com (Esmax Pty Ltd) Data Protection Rules Policy.

You can choose not to provide all requested information to us, but in general, some information about you is required in order for you to open an account with us, register as a member, book accommodation, complete an online form for booking, or any other website action you choose. If you choose to not provide all or part of the requested information, you may not be able to complete certain activities on the website.

We are sensitive and understand that in everyday life your information is recorded in many places, and that for the most part, customers rely on us to do our best to protect any data that you share with us.

We automatically collect some information about your computer when you visit this website. For example, we will collect your IP address, Web browser software (such as Firefox, Safari, or Internet Explorer), and the referring website.

We also may collect information about your online activity, such as accommodation, or travel viewed and bookings made.

We collect this automatic information to help customize your user experience. For more information, please see Cookies and other information.

On occasion, Ezebook may revise this Privacy Policy, to reflect changes in the law, Personal Data collection and use practices, Site features, or technology advances.

If we make revisions that change the way we collect or use your Personal Data, those changes will be posted in this Privacy Policy and the effective date will be noted at the beginning of this Privacy Policy. Therefore, you should review this Privacy Policy periodically so that you are up to date on our most current policies and practices.

Ezebook will also prominently post such material changes prior to implementing the change. If you do not agree with any changes or modifications to the Privacy Policy, please do not continue using the Site. You will be deemed to have consented to any modification of the Privacy Policy when you use the Site after the effective date of the modification.

In some cases, Ezebook may require that you transact directly with a third party to obtain services, or when you use the Site to reserve accommodation or obtain another product or service, we may provide your Personal Data to that accommodation property or other involved third party.

Should you require further information like Terms of Use, please click โ€œTerms of Useโ€ at the bottom of the page.

Our Policy Concerning Cookies and Page Tags

By visiting our Site, you consent to the usage of cookies and tags as described below. Our Site uses session and persistent cookies as well as page tags to collect and store certain information about you. A cookie is a small piece of data that is sent to your computer from the Site and stored on your computerโ€™s hard drive. A page tag is a piece of code which reads and writes cookie data. Both cookies or page tags may be from Ezebook and/or third-party vendors we have chosen to work with. Session cookies disappear from your computer when you close the browser. Persistent cookies remain on your computer after the browser has been closed but can be deleted at any time through your browser settings.

The use of these cookies and page tags may vary.

Terms of Use

Please consult the Ezebook terms for more details on using our Site, by clicking on the link below.

This Privacy Policy forms an integral part of our Terms of Use.

We thank you for exchanging information with us and value your custom.